Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
TNS (Transaction Network Services) is looking for a motivated and customer-oriented Operations Support Technician, to work within their Payment Markets division.
General
Come join the excellence!
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
Search Manchester are working alongside a valued client who are looking for a Temporary Helpdesk Advisor to join their Customer Service team within a Facilities Management business.
Are you an organised and customer-focused individual looking for an exciting opportunity in a busy environment?
Key Responsibilities
Manage multiple inboxes and respond promptly to customer enquiries via email and phone.