The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
Duties & Responsibilities
To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Telephony.
To provide an excellent customer service experience whilst managing customer expectations.
Posted by Lighthouse Personnel LTD • £40K/yr to £50K/yr
'Recruiting for your future success'
Our Client is a world leader in the development and manufacturing of wirelessly connected safety products.
Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet.
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
Posted by Trinity Resource Solutions • £28K/yr to £30K/yr
General
We are looking for a German speaking 1st Line Technical Support Analyst to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK
You will be accountable for
Providing technical support to European and UK bsuinesses, Field Consultants, retail staff via phone or email as first point of contact, escalating complex technical/digital issues to senior team members as in when required.
Escalating hardware related issues to vendors and Point Of Sale software issues.
In this entry-level role, you will assist in providing technical support and solutions to customers, addressing their concerns related to telecommunications services and equipment.
My client is seeking two motivated and detail-oriented Technical Support Specialist to join their telecommunications team.
We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Romanian speaking) to join their friendly team.
Technical Support Advisor (Romanian Speaking) - Totton - £26,000
You must be fluent in Romanian - both written and oral.
Posted by IT Talent Solutions Ltd • £35K/yr to £42K/yr
Technical Support Analyst required by my successful and respected client operating out of Oxford.
This role involves working with a diverse set of hardware and software technologies, providing support to our users, and delivering hardware and software projects.
Due to their expansion they are seeking an individual to join our busy, friendly, and welcoming department based in Oxford.