We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
You will be responsible for the support of a wide range of IT equipment to provide a comprehensive IT Support service to end users.
This is a fantastic opportunity for you, an experienced IT Support Technician with a passion for solving IT issues and with excellent customer skills, to join a leading IT company on a prestigious MOD contract.
Posted by Spectrum IT Recruitment • £25K/yr to £30K/yr
General
Are you a skilled IT Support Analyst looking for an exciting opportunity within a thriving company?
We have an exciting opportunity where you'll support essential day-to-day IT operations while also gaining exposure to various IT projects.
Why Join Us
You will be involved with the ongoing transformation project, this will allow you to take on new challenges, and develop new and existing technical skills, as you grow within this business and yourself.
This role is an excellent opportunity for anyone with experience in providing IT Support on a ticket based system to join a growing organisation at an exciting time.
SERVICE DESK ANALYST PERMANENT PORTSMOUTH £26,000 5 DAYS ON-SITE
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