In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Our client, who are globally recognised cloud platform provider, who are seeking an experienced Technical Support Engineer.
In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources.
This type of position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
The Charity's core purpose is to provide older people who are in need with a home for life within its beautiful grounds, with amazing facilities and surrounded by its caring people, who work tirelessly to provide the highest quality of care.
Morden College is a charity that is dedicated to enabling a life-lived independence for the older people they provide homes for, through life, as they grow older.
Morden College has enriched the lives of its residents as well as their families, over the last 300 years.
This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
Are you looking for a fast paced role working for a growing technical business based in Watford?
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
The Technology Engineer will report to the Technology Lead and is responsible for providing technical support and troubleshooting services to end users
IT Support Engineer wanted for a global client based in the Slough area.