Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.
Main Purpose of Job
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
I am currently recruiting for a Technical Support Officer on behalf of my client, a leading public sector organisation based in Wakefield (WF1).
The key purpose of this post is to support the Network Management Coordination Supervisor in the delivery of the duties contained within the Traffic Management Act 2004, Highways Act 1980 and the New Roads and Street Works Act 1991 to keep traffic moving and to minimise disruption.
Duties of the Technical Support Officer will include
Assessing and granting applications to work on or near the highway in close liaison with colleagues from Network Management Team, other Highways colleagues, officers in other service areas, private bodies and statutory undertakers.
I am currently recruiting for a Technical Support Officer on behalf of my client, a leading public sector organisation based in Wakefield (WF1).
The key purpose of this post is to support the Network Management Coordination Supervisor in the delivery of the duties contained within the Traffic Management Act 2004, Highways Act 1980 and the New Roads and Street Works Act 1991 to keep traffic moving and to minimise disruption.
Duties of the Technical Support Officer will include
Assessing and granting applications to work on or near the highway in close liaison with colleagues from Network Management Team, other Highways colleagues, officers in other service areas, private bodies and statutory undertakers.
Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities?
Monday to Friday, 9am-5pm (including out of offices 1 week in approx.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.
Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.