Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.
Main Purpose of Job
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
I am currently recruiting for a Technical Support Officer on behalf of my client, a leading public sector organisation based in Wakefield (WF1).
The key purpose of this post is to support the Network Management Coordination Supervisor in the delivery of the duties contained within the Traffic Management Act 2004, Highways Act 1980 and the New Roads and Street Works Act 1991 to keep traffic moving and to minimise disruption.
Duties of the Technical Support Officer will include
Assessing and granting applications to work on or near the highway in close liaison with colleagues from Network Management Team, other Highways colleagues, officers in other service areas, private bodies and statutory undertakers.
Job purpose: Provide technical support solutions to our end users, engineering, part-sales team, production, and other internal departments/functions as required.
Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner.
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers.
To provide specialist support for military applications, land and sea based.
I am looking for a Technical Support Engineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate.
My client is a well-established telecommunications company based in the Gloucestershire area and deal with markets such as Military, Government, Transport and Utilities and are looking to add a Technical Support Engineer to enhance an already strong and capable team.
A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.
Projects range from physically installing equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues.
You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.
Day to day you will provide a variety of administrative support for the Resident Safety Team: managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, project support and uploading documentation to a compliance database.
General
We need someone with an excellent approach to customer service.
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.
You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone.
This is a hybrid role.
Additionally, you will play a vital role in enhancing and managing the internal IT Infrastructure.