The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
ASL Technical are seeking an experienced administrator or Technical Officer to join our Bedfordshire based client who have a contract requirement for 12-months within their Passive Safety department.
In this role, you will be integral in managing administrative tasks, overseeing project milestones, and ensuring smooth operation within the department.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and the willingness to learn then training will be given.
Our Client is looking for someone to join their busy service desk on a temporary basis for 1-3 months.
This is a temp - perm role working 37.5 hours per week.
We are seeking a Systems Support Officer for a local authority client based in Greater London.
Job Summary
Work as part of a team to maintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.
Take responsibility for aspects of day-to-day systems management, including planning and coordinating system and subsidy reconciliations and managing batch schedules.