Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
SciMed has an exciting opportunity for a Technical Sales Specialist (Product Manager) to join our growing team based at either our Stockport facility or along the M62 corridor.
We are currently recruiting for a CAFM Technician based in Manchester, to support the management of Estates asset management technology system (also known as the CAFM system) and asset maintenance process
Key responsibilities / duties
Manage the Estates asset database to provide an up-to-date record of assets the department are responsible for managing including obtaining asset information from other teams and amending the database to suit.
Become the estates subject matter expert on asset allocation between Estates and other University departments through understanding existing maintenance policies, processes and procedures.