Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
You will also be responsible for the operational management of technical services, ensuring efficient delivery and ongoing innovation across our digital and data offerings
As a Practice Manager, you will play a pivotal role in leading our digital and data initiatives, with a focus on building and developing technical teams that deliver exceptional customer service.
Your expertise will drive the creation of new digital products, utilising your deep knowledge and insights in data and technology.
Posted by Techtronic Industries - Europe HQ • £25K/yr to £30K/yr
ABOUT THE ROLE
The IT Service Desk is the central point of contact for all IT related incidents and service.
ABOUT THE COMPANY
Techtronic Industries (TTI) is a world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.
Our brands include Vax, Ryobi, Milwaukee & AEG Power Tools.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Posted by ALFEN TECHNOLOGY LTD • £30K/yr to £40K/yr
In this role, you will be key to supporting daily IT operations and enhancing the technology experience for the organization's team members.
We are looking for an ambitious and proactive individual to join the IT team of our client as an IT Technician.
Alfen is excited to offer a unique opportunity to join our client based in Maidenhead, we have partnered with a leading smart IoT product company to revolutionize the way people experience technology in their everyday lives.