The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Posted by Strategic Resources ERC Ltd • £600/day to £650/day
Job description and objectives
This role will be responsible for all IT operational aspects, ensuring the organisation, implementation, monitoring, and management of all Company's IT systems, infrastructure, equipment, and service providers (including EV Charging platforms, ERP, desktop applications, security, operating systems, databases and hardware).
PAYE Contract role initially to go Staff in the long-term.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Randstad Technologies • £50/hr to £58/hr
Job Description
As a Technical Program Manager, you will play a pivotal role in leading and managing medium to large-scale projects and programs within our organization.
You will proactively identify stakeholders, strategize and plan objectives, estimate task durations, and ensure schedules and dependencies align with organizational goals.
Key Responsibilities
Program Planning & Execution: Define, organize, and manage project activities to ensure outcomes are achieved.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.