The purpose of the Product Support Supervisor is to lead and manage technical product support helpdesk teams.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
As a Sales Support Assistant, you'll report to the Customer Services Manager to ensure our sales process runs smoothly, handling customer inquiries, and supporting spares, repairs, and service operations.
The purpose of the Product Support Coordinator Coordinate the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues.
Our client are a market leaders in digital telecare and Technology Enabled Care (TEC), their products and services combines specialist people in the UK's most innovative TEC monitoring centre, with future-led, cloud hosted, digital technology.
This is a really exciting opportunity as you will be part of a growing company and the role will be a very rewarding opportunity due to being in volved in a couple which ensures assisted living people have a better quality of life.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Additionally, the Administration support Manager will oversee the Receptionist/General Administrator, manage general office operations, and ensure office GDPR compliance.
The Administrative Support Manager will deliver comprehensive and confidential administrative support to the CEO, Director of Community Services, and Finance Director, who comprise the core Management Team.
This role ensures the efficient and effective functioning of the Office and aids the CEO in organising and recording all Board and Trustee Committee Meetings.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st Line Support Engineer to join their dynamic team.
Their team is their greatest asset, and they are looking for someone who can help them create a vibrant and efficient workplace where everyone feels valued and connected.
My clent is a small company with big ambition, and they believe in making a real difference in everything they do.
They have a close-knit and ambitious team fuelled by the company core values and a passion to do things differently!