You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone.
Additionally, you will play a vital role in enhancing and managing the internal IT Infrastructure.
Our client is a rapidly expanding national firm of loss adjusters that seeks to further develop its management team through the appointment of at least one additional Technical Manager.
You can live anywhere within the UK and will be responsible for the mentoring and development of technical adjusters, the technical overview of reporting, the control and improvement of client relationships and for handling a small challenging caseload of major & complex losses.
This is a genuine opportunity for individuals to take up an initial senior management role that could quickly lead to a Directorship.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
About EMCOR UK
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