Posted by Elevation Recruitment Group • £35K/yr to £45K/yr
Elevation Recruitment Group are currently recruiting a Technical Services Manager for a growing business in Sheffield in the FMCG sector.
This role is to oversee and maintain a robust quality assurance program, ensuring product safety, legality and consistent exceedance of customer expectations.
The business have seen consistent growth and supply organic and sustainable products to an array of customers.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
Posted by Service Care Solutions - Construction • £45K/yr to £50K/yr
General
As Technical Manager you will be responsible for taking the lead across product and process development activities to meet the companies R&D / Marketing objectives, coordinating laboratory testing resources in line with ISO 9001:2000, CE Marking and other customer specific standards.
Technical Manager - Key Responsibilities
Co-ordinate internal and external non-conformances / complaints to ensure timely root cause analysis, corrective action and continuous improvement of manufacturing operations.
Work with customers to develop new products and processes, advising choice of fabrics, specification enquiries, and properties.
Posted by Solvex Consulting Limited T/A Solvex Solutions • £26K/yr to £30K/yr
Job Overview
As a Support Manager, you will oversee a team of support workers, ensuring that individuals achieve their personal goals and improve their quality of life.
You will provide leadership and strategic direction, ensuring high-quality practical and emotional support for clients with diverse needs while promoting their independence and well-being.
Key Responsibilities
Team Leadership: Manage and supervise a team of support workers, providing guidance, training, and performance evaluations to ensure effective service delivery.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.