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Are you passionate about technology and eager to learn? We are looking for a Junior IT Support to join an Aviation company based in Bishops Stortford on a temp to perm basis. This role is a fantastic way to launch your career in this exciting field. You'll provide technical support to staff, troubleshoot problems, and ensure everything runs smoothly. Working for and Responsibilities: Provide essential IT support to office based and remote staff. Diagnose and troubleshoot hardware, software, and networking issues. Install, configure, and maintain the company's IT systems. Collaborate with the IT team in the UK, and in Lithuania, to maintain and enhance the company's IT infrastructure. Providing technical support to staff, often via phone or email Documenting technical issues and resolutions Requirements: Have a passion for computers and technology Understanding of TCP/IP networking Good knowledge of PC hardware with experience of diagnosing problems Experience with Microsoft Windows 10/11 Experience with Microsoft 365 Experience with MacOS, iPadOS, iOS Ability to commute to remote offices independently Enjoy helping people and solving problems Are a quick learner and eager to gain new skills Excellent communication and interpersonal skills