We are seeking an experienced IT Support Manager to lead our technical support team.
General
We are a dynamic and growing Managed Service Provider (MSP) serving mid-sized businesses across various industries.
We pride ourselves on delivering exceptional IT support and solutions to our clients, ensuring their technology infrastructure runs smoothly and efficiently.
Looking for an experienced Technical Manager to be responsible for leading a helpdesk team of 6, and 5 Field Service Engineers, who providing remote and onsite technical support, on network systems on their clients' sites.
The role requires you to be a level of escalation on service calls to the helpdesk team, applicants therefore need to have come from a technically hands on (ideally 3rd Line) Infrastructure Support / Networking background.
The company provide Networked IT, AV, and IPTV solutions to mostly corporate hospitality environments (hotels).
As our successful candidate you will be responsible for ensuring that all incoming technical enquiries are dealt with in a timely and professional manner.
We are absolutely thrilled to be working alongside our Award Winning Construction Manufacturing client as we look to recruit for a customer-focused Technical Services Advisor.
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical Support Manager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team.
Technical Support Manager (MSP) - £40,000 on-call / call out fees
This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers.
Our client are a large, multi-national facilities management organisation and they are hiring a Technical Services Manager to join their team on a permanent basis.
This role will offer the opportunity to work at a prestigious site in central London.Your new role