Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
An innovative technology company is seeking an experienced Technical Support Manager to lead a team of technical support specialists, ensuring customers receive high-quality assistance with their digital solutions.
This is an office-based role in Hemel Hempstead, with work hours from Monday to Friday, 9 am to 5:30 pm, and the flexibility to handle escalations as needed.
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
General
Delivering technical support via phone, email, and online channels to end-users, distributors, and internal teams.
About the Role
Join our team as a Technical Support Specialist, where you'll play a pivotal role in providing expert assistance across our range of chemistry products.
Reporting to the Technical Service Manager, this position encompasses three primary areas: Technical Support, Custom Quotation, and R&D Application Testing.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.