You will be responsible for pitching technical solutions, presenting software development options, and advising external organisations on the best technologies to meet their business objectives.
As a Solutions Consultant, you will play a critical role in driving the success of our client engagements by providing technical expertise and strategic guidance.
Your ability to translate complex technical concepts into clear, actionable recommendations will be key to your success.
We are seeking a highly skilled and experienced Application Support Specialist, expert in Mass Spectrometry and/or Liquid Chromatography (LC) to join our international Customer Support Team for EMEA (Europe & Middle East).
You will be responsible for remote and on-site service activities and provide support to customers and field service engineers in EMEA.
This role involves handling inquiries, troubleshooting failures, conducting training, and ensuring information and knowledge transfer.
The successful Technical Services Manager lead and manage the Technical Services department in providing efficient, cost effective solutions and response to technical and design matters.
The role will involve
Be proactive and influential in the success of the company.
Attend Head of Department meetings and provide input to the direction of Mackley.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
Looking for an experienced Technical Manager to be responsible for leading a helpdesk team of 6, and 5 Field Service Engineers, who providing remote and onsite technical support, on network systems on their clients' sites.
The role requires you to be a level of escalation on service calls to the helpdesk team, applicants therefore need to have come from a technically hands on (ideally 3rd Line) Infrastructure Support / Networking background.
The company provide Networked IT, AV, and IPTV solutions to mostly corporate hospitality environments (hotels).