They are currently recruiting for a Technical Service Engineer who will be responsible for supporting the Field Service Engineers & Sub-contractors by giving expert technical support & providing quotations for service work.
Our client is an established global company with a technical support office in Burton.
Key duties will include: Acquire and maintain complete knowledge concerning the Company's range of products and services.
They are now seeking an experienced technical support specialist to join their established team in Aylesford.
My client is an established manufacturer and supplier of compaction and tarmacking equipment.
The ideal candidate will come from a technical support background, have at least 5 years' experience in Compaction / Heavy plant and will be based within a commutable distance of Aylesford.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.