Due to internal promotions they have a requirement for a proven Helpdesk Manager with a MSP background.
As a Microsoft Service Provider, they offer IT support services, cyber security support and services, project services, and proactive network management.
My client are a well established and respected IT Managed Services provider that provide a full range of reliable and professional managed IT services that help their clients streamline processes and increase profitability.
About the Role: As a Service Co-Ordinator within my client's Service Engineering department, you will be the linchpin in managing service requests and ensuring the highest level of customer satisfaction.
Your proactive approach and keen commercial awareness will drive the success of our service interventions and follow-ups.
Main Purpose of Job
Proactively promote the company's services and control service requests from customers to meet and exceed expectations.
Due to internal promotions they have a requirement for a proven Helpdesk Manager with a MSP background.
As a Microsoft Service Provider, they offer IT support services, cyber security support and services, project services, and proactive network management.
My client are a well established and respected IT Managed Services provider that provide a full range of reliable and professional managed IT services that help their clients streamline processes and increase profitability.
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M.
We make a difference to clients by enabling them to feel valued and supported.
We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives.
About us
Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.
We are a leading managed service provider in the Education Sector, and are looking for a Second Line Technician to join our very busy, expanding team supporting IT in the Esher Area.
Second Line Technician needed to cover one of our clients Schools in the Esher area.
This is an exciting opportunity for a Technician to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first.