Our client, based in South Cambridge, is looking for a Technical Service Team Manager to join their team.
The Technical Service Team Manager will report directly to the Managing Director and will lead and develop the service department.
The ideal candidate will have a proven track record in a technical supervisor role within a service function and will have a good technical mind, able to pick up new concepts.
Due to expansion, they are currently looking for an ambitious and experienced Technical Support Manager to provide their customers with high-quality customer service and technical assistance for the research products range, resolving complex technical issues in a timely manner.
Our client is an award-winning university spin off that have developed and patented a high throughput screening platform combining synthetic & stem cell biology.
Their technology allows for precise, efficient and consistent gene editing of human pluripotent stem cells which can be done at scale for research, drug discovery and cell therapy purposes.
As the Digital Solutions Technical Support, you'll play a crucial role in maintaining the reliability and efficiency of our client SMTGB's digital solutions.
Reporting into the Site Solutions manager you'll provide a 1st line 'triage' service, supporting internal and external customers on digital solution inquiries.
You'll investigate and help troubleshoot equipment issues involving; Connectivity, Registrations, Activations, Applications, Data feeds and Reports, while assisting technical experts deliver remote and/or first fix resolutions with equipment breakdown.
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
Chapman Tate Associates is excited to partner with a premier Managed Service Provider (MSP) in search of a highly skilled and experienced Technical Account Manager.
If you are passionate about cutting-edge technology, adept at managing client relationships, and have a strong background in Managed Services, Public and Private Cloud, and Enterprise Software, we want to hear from you!
Key Responsibilities
Serve as the primary technical point of contact for assigned clients, managing and nurturing relationships to ensure satisfaction and retention.
Sanderson are partnering with a market leader within financial services who are now looking for a Operational Technical Specialist to join their team in Peterborough.
The role will be working with life and pension products, so experience in that sector would be preferred.
Your role will be to provide an occupational/private pensions and life consultancy, to all areas of their clients account, ensuring compliance with legislation and eliminating any areas of exposure to the company.
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.
Well regarded for their personal and high level of customer service.