We are looking for a Technical Services Administrator, who will be working within the Technical Services department, providing first-class cover and attention to detail.
This role will be suited to an individual who works well within a team, is looking to join a fast-paced environment, has good organizational skills, and has the drive to work hard within an incredibly varied role.
The successful candidate will become the reference point for colleagues and Suppliers alike, and will assist with administrative duties, following up (within the team) and externally (within our supplier base).
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
In this entry-level role, you will assist in providing technical support and solutions to customers, addressing their concerns related to telecommunications services and equipment.
My client is seeking two motivated and detail-oriented Technical Support Specialist to join their telecommunications team.