Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
As a Senior IT Engineer, you'll play a crucial role in ensuring the smooth operation of our internal systems while supporting our talented cybersecurity team.
We specialize in providing cutting-edge solutions to protect our clients' digital assets.
We are a leading cybersecurity company based in Cambridge.
As the Digital Solutions Technical Support, you'll play a crucial role in maintaining the reliability and efficiency of our client SMTGB's digital solutions.
You'll investigate and help troubleshoot equipment issues involving; Connectivity, Registrations, Activations, Applications, Data feeds and Reports, while assisting technical experts deliver remote and/or first fix resolutions with equipment breakdown.
Reporting into the Site Solutions manager you'll provide a 1st line 'triage' service, supporting internal and external customers on digital solution inquiries.
Due to expansion, they are currently looking for an ambitious and experienced Technical Support Manager to provide their customers with high-quality customer service and technical assistance for the research products range, resolving complex technical issues in a timely manner.
Their technology allows for precise, efficient and consistent gene editing of human pluripotent stem cells which can be done at scale for research, drug discovery and cell therapy purposes.
Our client is an award-winning university spin off that have developed and patented a high throughput screening platform combining synthetic & stem cell biology.
The IT Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applications.
Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
General
Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a IT Support Engineer on a 12 month rolling contract