Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Are you currently looking to secure your next opportunity within I.T?
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.
We are looking for a Helpdesk Support individual who is available to cover a 3 month Temp contract.
This is a lovely role, working with a super team, and the successful candidate will provide a prompt and efficient frontline telephone and electronic enquiry referral service solution at the first point of contact.
Your main duties will include for Helpdesk Support
Provide information, support and advice to people telephoning and emailing.
Our client who works within an exciting and fast-paced sector are seeking an IT Assistant who can quickly grasp the business requirements applying technical solutions where appropriate.
General
Are you a college leaver looking for your first opportunity in IT?
The role is responsible for maintaining high levels of customer service and support for dedicated key accounts.
A great opportunity has arisen with a leading UK based technology integration business.
Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.