Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
For this role, you will need to have technical background / strong technical knowledge in order to support the business and technical teams / end-users during the implementation process and through go-live.
A Global eCommerce business based in London is seeking a Technical Trainer / Technical Specialist to join their team during an exciting period of change, transformation, and modernisation.
Role Overview
The successful Technical Trainer / Technical Specialsit will play a crucial role in managing the development and delivery of online and hybrid training programmes, in relation to the organisation's CMS, Search & Merchandising products, and Product Information Management (PIM) systems.
As an NIT Specialist you will be responsible for providing technical support for a range of business-critical forecasting applications and services used by colleagues from the operational side of the business.
An exciting opportunity has arisen to become part of the NIT SCM Forecasting team as Specialist.
These applications and services are utilised by teams from within Store Operations, National Supply Chain and regional Trading and Warehouse teams.
The role holder is responsible to update and author the Illustrated Parts catalogue and operational data and documentation to international specifications.
This vacancy is within Customer Services, reporting to respective Team leaders in the Technical Data Support and Services function, SIDS3.
This involves initial publications at aircraft launch and updating the documentation to mirror product improvements.