Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.
Main Purpose of Job
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure that the project scope is maintained and solutions implemented in line with design.
General
They are expected to work closely with clients and business representatives to understand their business needs and design solutions to tackle the IT need of each business or bid.
The Solution Lead must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business or bid.
Premier Recruitment Group is working in partnership with a well established organisation to recruit a Technical Installation Engineer to join their team.
Ideal location - Birmingham and near locations - Field based role.
This is an exciting, full-time and permanent role with fast internal progression opportunities.
Engineers will support the organization's manufacturing processes, provide detailed information and technical support at all stages of the manufacturing process.
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They will be the technical lead in customer presentations (remotely and in person).
We have a new opportunity for an experienced Technical Pre-Sales Engineer who will use their strong technical knowledge, along with sales skills, to provide advice and support on a range of access control and security products to clients within the Education, Utility, Local Authority and Healthcare sectors.