Posted by Key Recruitment Ltd • £48K/yr to £57K/yr
We are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
Posted by Polar Recruitment Services • £60K/yr to £70K/yr
As the Project Delivery Manager you will be working within one of the best known and admired brands in the world to provide Project Delivery Management and Technical consulting services within the team across Europe for their Service Operations.
You will be providing managed support to service managers throughout the European operations and working on system support and new projects, as well as with process improvement.
This role with utilise your extensive knowledge for business practices in the Customer Service business and business application knowledge - therefore, experience and knowledge on Enterprise Software solutions consulting would be highly beneficial.