This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
The firm is also at the cutting-edge of group consumer claims, representing hundreds of thousands of affected clients throughout Europe and across the globe.
The firm is currently managing some of the largest claims in English legal history including claims arising from the collapse of the Fundo Dam, which is the largest environmental disaster in Brazil's history.
Pogust Goodhead is a unique partnership between British and American lawyers, with particular expertise in group litigation.
These roles will have a hybrid working style and be based in London.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
They have a fantastic project testing the efficiency of AI for Legal Practitioners!
Our Global Legal Publishing client are looking for multiple Resources Supporting Review of LLM Generated Output of UK Legal Content, you must have LLB and 1-5 years' litigation experience Will consider LLM degree plus other experience, but if you do not have this, your application will not be considered.
It's a very exciting project and opportunity to test the efficiency of the hot topic of AI!