Due to the level of technical support, language and product you will be working with you must come from a transferable background such as engineering or specifically chemical engineering.
Due to natural growth and continued success, we are recruiting for a Technical Team Leader and Client Management candidate.
We have a unique opportunity with one of our leading clients who specialise within the marine, textile and food industry.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
Lead Consultant/Engineer - Polygot - (Java, Spring, .Net, C#, Python) - South Manchester - Hybrid/Remote (post 3 months in office) - £85,000
An exciting new role based in a South Manchester office - where you will be directly having a positive impact on our future by working on a range tech 4 good and impact projects including climate-tech, green-tech, sustainability and environmental.
Your work will be directly contributing to making the world a smarter, safer, greener and healthier place!
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
Candidates must live within an easy commute to Burnley.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.