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Tenancy Co-ordinator Wembley Park (free parking and easy reach of the met/jubilee lines) Office based. Work every other Saturday (day off in lieu) £30 - 32k 6 months temp/contract Our client is a leading property developer and build to rent businesses, offering high quality, high spec apartments. As a fantastic administrator your role will support the Leasing team by taking responsibility for managing all aspects of the tenancy process. It is suited to a highly organised self-starter who is passionate about supporting the team and committed to delivering exemplary customer service. Key Accountabilities: Progress every let agreed from reservation through to move in, ensuring all documents are accurate, compliant and meet company standards; Offer outstanding customer service by ensuring the customer is aware of each step of their journey, with documentation issued in a timely and accurate fashion; Progress and nurture the reference and deposit insurance process in conjunction with the Leasing team as required; Ensure leasing software is up to date, accurate and all tenancy deals progressed in a timely fashion; Liaise closely with the Leasing and Resident teams to ensure every arrival and departure is smooth and an excellent experience for the customer; Work closely with the Finance team to ensure every lease is numerically correct and ready for customer payment; Keep track of all leasing pipelines by using reporting inside the designated software system; Proactively find ways to drive efficiencies in the leasing process; Assist and support at leasing open days and customer events where required; Qualifications/Experience/Skills: IT literate with Excel and software experience; Experience within legal or property particularly beneficial Excellent communication skills; Excellent organisational skills;