Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
Provide technical leadership in the planning, design, and implementation of cloud-based applications.
Perform system troubleshooting and problem-solving across platform and application domains.
General
Reporting to the IT Director and working as part of an existing team, you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud.
This is a 6 months contract with multiple extension available!
CPS Group are working with a leading Insurance brand who are looking for an experienced Oracle DBA to provide assistance on an ongoing functional support role.