Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Operating from their HQ in the Midlands, they are seeking experienced R&D Tax Experts, who are looking to manage the entire Client journey from start to finish, with the full support of an in-house Technical Writing Team.
You will be organising in person meetings with Clients, typically meeting the main decision makers within the business (Owner, Managing Director, Financial Director, Technical/Operations Director), to talk through the entire R&D tax credit scheme, how it operates and then proceed to extract the technical information regarding the innovations and research and development work performed by the Company during the recent periods, to identify whether their quality for R&D Tax Credits.
Due to unprecedented growth and future expansion, our client are now seeking to expanding their Technical R&D Consulting business in the Midlands.
If you are a passionate Packaging Manager with experience of successfully leading teams and have a deep understanding of the development, validation, and execution of new packaging elements, including hard packaging, then this could be your perfect position.
This is an outstanding opportunity for an R & D Packaging Manager to join our clients exclusive team, based at their R & D manufacturing facility.
The Ideal Candidate
The ideal candidate would have a university degree in sciences or engineering or a related relevant professional qualification.
To overhaul and repair hydraulic / mechanical components; including disassembly, cleaning, inspection, fault finding, repair, re-assembly and testing in accordance with procedures from CMM's & Overhaul Manuals.
Our Client
Is a global provider of third-party services to commercial, regional, and general aviation customers as well as military, helicopter, and business jet markets.
Do you have experience of successfully leading teams?
General
Do you have a deep understanding of the development, validation and execution of new packaging elements?
If the answer is yes - then look no further as our established client has an exciting opportunity for an R & D Packaging Manager to join their exclusive team, based in their R&D Facility.
Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Support Advisor/Engineer to join them on a full time permanent basis.
We would like to clarify that this role does not entail any IT-related duties.
Additionally, it is important to note that this position is not field-based, meaning the responsibilities do not require physical presence outside of the designated workplace.