As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients.
Technical Team Lead - Bury St Edmunds - Up to £48,000
We are seeking a highly motivated Technical Team Lead to join the team at leading technology and Software company based in Bury St Edmunds.
Are you a proactive and experienced Technical Lead looking to join a passionate team of professionals dedicated to delivering top-tier technology solutions to customers?
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.