Salary: £12.59 - £23.03 per hour (DOE) / £28.72 Umbrella.
General
This role offers the flexibility to work from home and requires a professional with telephone experience, as it may involve answering calls regarding council tax and arrears.
The ideal candidate will have experience in Council Tax recovery, from reminder to insolvency, and possess excellent customer service skills.
This role requires someone with experience in Council Tax Billing input and familiarity with financial systems such as Captia Academy and NEC Enterprise.
The successful candidate will be responsible for assessing new claims and changes in circumstances for Housing Benefit and Council Tax Support, including Supported Accommodation.