We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £34K/yr to £42K/yr
We are seeking an Operational Team Leader within the Personal Injury Technical Claims team to be a pro-active thinker who is highly motivated and leads from front.
Leading a team of experienced Third Party Personal Injury Handlers to achieve first class quality and technical claims handling.
You will drive our culture of openness and hold responsibility for the development and people management aspects of your team.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Posted by Acorn insurance & Financial Services LTD • £42K/yr to £52K/yr
What you will be doing
A proactive management approach to handling their own portfolio with excellent diary management whilst maintaining own KPI's and SLA's.
General
Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
To proactively manage a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven's Delegated Authority and reserving and reporting to reinsurers when required.