Posted by Capital Law Limited • £22K/yr to £30K/yr
Are we the business for you
We aim to be exceptional, both in the way we work and in the combination of our services.
Capital is a growing business; we are a commercial law firm and a consultancy business with headquarters in Cardiff and offices in London and Paris.
Working with clients across the country and around the world, we have developed a distinctive organisation, providing the highest quality services across the private, public, and third sectors.
We are looking to recruit an Apprenticeship trainer to deliver training to Apprenticeship learners ensuring the most effective and up to date approaches are implemented to prepare learners to successfully progress in their Health & Social Care Qualification
Duties
Accountable for delivering our Health & Social Care workshops which engages, motivates, and upskill learners.
Accountable for reminder communications to all learners attending your sessions.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.