Posted by Polar Recruitment Services • £55K/yr to £60K/yr
General
As the Digital Business Analyst you will be working within one of the best known and admired brands in the world, where you will be primarily focused on the relationship between the different parties to ensure user requirements are understood and clearly documented.
Main responsibilities
You will be involved in the support of the start-up and planning phase - to ensure digital projects and initiatives are set up, delivering business requirements, business process design and functional design activities for Digital and E-Commerce projects, and translating business requirements into clear functional and business specifications in Jira and Confluence.
Posted by Proactive Appointments • £30K/yr to £35K/yr
Our client is looking for an IT Application Support Analyst, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
We are looking for a Platform Support Analyst who is passionate about solving problems and ensuring data integrity.
This role involves becoming an expert user of our products, managing the onboarding experience for users, providing ongoing support, and identifying service improvements.
Working for a fast-growing technology-based business leading the market in energy data and services.
As a European CS Data Analyst you'll be encompassing customer contact centres, service engineers, online support, Quality Assurance laboratories and spare parts logistics, the remit of the European CS headquarter is diverse and dynamic.
Responsibilities of a European CS Data Analyst
Analyse data to identify trends, new opportunities, and monetisation possibilities for the organization.
Improve and automate code bases, manage audience dashboards, and build performance reporting templates.