Posted by Key Recruitment Ltd • £48K/yr to £57K/yr
We are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
Develop and implement project plans, schedules and budgets to ensure that projects are completed on time.
Identify and procure material, equipment and labour required for projects.
General
You will be responsible for the overall planning, coordination, and execution of projects related to the construction and installation of electrical systems for new and existing buildings and infrastructure.
VuePoint Solutions are a dynamic, market-leading small business and a fun and friendly team who continue to develop and deliver SaaS Energy Management solutions that meet and exceed our customers' requirements.
We are proud to be recognised as a highly responsive, customer-centric, flexible and an imaginative team of experts.
General
Our background is software development, and our highly skilled staff understand our customers' needs and work with them to ensure that the right system is designed, built and installed rapidly.