In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance.
If you have experience in Computer Network and Communication, ability to resolve technical issues and excellent communication skills then this role would be for you.
Our wonderful client based in Weybridge are looking for an IT Support Engineer to join their team.
IT Support Analyst - ITIL, Microsoft Applications, 1st & 2nd Line Support
Our leading international law firm client are actively looking to recruit an IT Support Analyst (ITIL, Microsoft Applications, 1st & 2nd Line Support) on a permanent basis to provide high quality support and assistance on all aspects of IT.
While predominantly based in the firms Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk.
Senior IT Support Analyst required by my leading company based in Dorking.
As a key member of our IT support team, you will be responsible for:
Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.