Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst.
This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems.
Posted by Strand Recruitment Ltd • £28K/yr to £30K/yr
Join a leading Managed Service Provider (MSP) in South Leeds as a 1st / 2nd Line Service Desk Analyst and be part of an energetic, forward-thinking team!
Working with one of the UKs leading Cloud Services companies, I am now looking for a Process Analyst to join the internal Software Engineering team.
A consultative background along with technical knowledge from your time working within a Software Engineering team (whether that be in Development / testing / SCRUM etc) would really align with this brand new position.
You will be at the forefront of making the platform even better than it is already
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
General
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
Are you ready to take your IT career to the next level?
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.
Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Service Desk Analyst is required on a permanent basis to join a reputable and growing public sector organisation based in Leeds to provide 1st line support and customer service on a wide range of technical issues on a busy service desk.