This engagement is to oversee the development of the product through alpha and beta testing through to "live" deployment.
Venn Group is working with a Local Authority to recruit an Interim Business Analyst, to support the development and deployment of a new AI Assistant tool for Customer Services that has been developed in Microsoft Copilot.
The council has successfully completed a proof of concept with the current product focussed on improving users access to information, advice and guidance - with the new tool planned to be accessible via the corporate website.