This is an excellent opportunity for a self motiovated, confident proactive candidate to join this progressive Company based in stunning offices in Leatherhead
Overview
Our client is looking for someone to join their team as a Client Services Assistant to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
Our client is looking for an experienced and dynamic Senior Service Managers to direct the strategic requirement, operational care standard and continuous improvement of their services across Surrey.
Responsible to the Care Operations Manager, you will collaborate with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations and Registered Manager.
Our client is looking for an experienced and dynamic Senior Service Managers to direct the strategic requirement, operational care standard and continuous improvement of their services across Surrey.
Responsible to the Care Operations Manager, you will collaborate with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations and Registered Manager.
As we grow we are transforming our digital capabilities for our clients, customers and colleagues.
This role is integral to our success and you'll be responsible for ensuring that our Business Continuity Management System remains fit for purpose and compliant with ISO22301, and that our recovery and resilience strategies, cyber response playbook and scenario library are regularly tested and analysed.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
It's an exciting time to join us and bring your expertise as we enhance our digital offerings, continue growing and continue to develop within existing and new markets.
Why work for us
You're strategic, analytical and have an eye for detail in processes, identifying inefficiencies and facilitating the development of solutions.
You have a track record of achieving measurable results through implementing Lean Six Sigma.