To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
Administer the requests for resources at the Dudley Quality Assurance Meeting and document and record decisions on the child's electronic file.
Meet monthly with Children with Disabilities Service Manager, Commissioning Leads and external providers to review the use of the short break provision contracts to maximise usage of the provision.
Deliver an aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service.
Contract length: 3 to 6 months with potential extension
We are recruiting for Licensing officers/Administrators to work as part of the Private hire vehicle licensing department within City of Wolverhampton Council.
Job Purpose and role
Under the general direction of the Section Leader to assist in the processing of applications for licences, permits, registration etc.