We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast.
Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving.
Forterra represents exactly what we do and have always done.
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast.
Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving.
Forterra represents exactly what we do and have always done.
We are a leading managed service provider in the Education Sector and we are looking for an Assistant Network Manager to join our very busy, expanding team supporting IT in the Abingdon Area.
Assistant Network Manager needed to cover one of our clients Schools in the Abingdon area.
Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
Manage the quality and support provided to clients within a designated service/location in line with the Service Models and policy.
Promote the service and manage all referrals into the service, ensuring these meet the criteria for the service.
Provide individual and group support sessions to Service Users to enable them to move into suitable and sustainable work and/or learning opportunities.
To provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel.
Key Responsibilities
Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly.
Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively.
Well organised and attention to detail; numerate; strong computer skills, especially Excel and Powerpoint; ability to manage a wide range of tasks
To assist Director and category managers with the implementation of new product introductions into the the company's product range and category management of existing product ranges.
Key Responsibilities
Creating product development sheets for each customer to brief in product changes to suppliers.