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Overview To provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel. Key Responsibilities: Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly. Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively. Reviewing and maintaining stock reservations and forecasts to maximise sales with Dropship customers. Communicating with Buyers and stock management teams regarding the progress of their orders, stock availability, and deliveries. Using Sage to raise orders/credits/debits if a customer has received damaged/faulty products or orders are no longer required. Acting as the first point of contact for invoice queries (alongside the Finance Department) or order queries in a bid to rectify escalations. Assisting the E-Comms team in managing product imports/product information/sending samples and general order processing. You may, from time to time, be required to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities Skills Required Office-based role and a requirement to work some bank holidays. Accurate and precise attention to detail Strong interpersonal and communication skills Proficiency with computers, especially Excel and Power Point Ability to prioritise tasks and operate under pressure Positive attitude towards teamwork. While it is not required, having previous experience on portal processing would be advantageous; comprehensive training will be provided. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
To assist Director and category managers with the implementation of new product introductions into the the company's product range and category management of existing product ranges. Job Requirements Well organised and attention to detail; numerate; strong computer skills, especially Excel and Powerpoint; ability to manage a wide range of tasks Key Responsibilities Creating product development sheets for each customer to brief in product changes to suppliers. Created landed costs, trade pricing and RRPs for categories provided by the category manager. Work with the PIM (Product information management) team to ensure all product information is correct and all design and IP legislation has been carried out. Benchmark competitor product ranges against proposed product ranges for key customers in terms of price and product specification. Product group analysis by SKU to ensure all sales opportunities are met and ensure any poor performing products are managed profitably out of the business with the support of the category management and commercial teams. Brief in and check artwork (packaging, display presenters or point of sale) to external agencies either self pointed or appointed by our customers. Ensure product specifications are correct and help collate and upkeep product information. Update range sheets for category managers to a high standard and ensure that all stake holders within the business are updated on any developments. Attend photo shoots, exhibitions and external customer visits as appropriate. Liaise and assist sales teams, customers, China Sourcing Office and UK supply team with any product queries. Job Requirements Well-organised and attention to detail; numerate; strong computer skills, especially Excel and PowerPoint; ability to manage a wide range of tasks Demonstrate strong administration skills A background in product development, buying or e-commerce would be ideal. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.