We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
About the role... 6 month - fixed term contract
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
As a Maintenance Hub Agent, you will provide exceptional service to our customers and colleagues, ensuring all maintenance requests are handled according to our Service Level Agreements (SLA).
We are looking for two Maintenance Hub Agents to join our Customer Support Centre in Walsall.
Requirements: Complex care experience , Flexibility, ideally driver but not essential.
Unfortunately, we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based in/around the Wednesbury area and able to commute.
You will oversee the day to day management of the service, supporting individuals to maintain their own tenancies.
The successful applicant will be joining a collaborative and knowledgeable team, to support the service manager across a number of supported living services and outreach services.
Creative Support are looking for an enthusiastic and experienced Team Leader with a good understanding of learning disabilities, mental health and autism.
On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.
This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands.
Employer description
Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year.
Our vibrant service in Dudley provides excellent person centred care and support to individuals with learning disabilities living in their own homes.
Are you a kind, patient and caring individual looking to make a positive impact within your career?
We are looking for a knowledgeable, resourceful and energetic senior support worker to join our team in supporting people with a learning disability and other needs in their own tenancies.
About the role... We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall.
This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.
Reporting into the People Advisor Lead, the People Relations Advisor will play a pivotal role supporting HR Managers, Area Managers, Store Managers, and employees by providing expert advice and support on a range of employee relations matters including disciplinary and grievance procedures, performance improvement and absence management.