Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team.
Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds.
Key Responsibilities
Handling incoming calls and mail from new and existing customers and resolving queries.
Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time.
Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission.
Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.
Based at our Telephone Operations hub in Edinburgh, the Performance & Engagement Support Specialist works closely with the Performance & Engagement Manager to support them with the day to day needs of our interviewing pool.
In addition, they will be expected to collaborate with and foster productive relationships with colleagues across the wider contact centre.
What will I be doing
Key responsibilities will include: Being a multiskilled individual who will become an expert in supporting interviewers progress as they develop in their roles.
This Administrator role is a fantastic opportunity for a highly organised and proactive individual to be a part of the Secretarial & Business Support team within the Business Services industry.
Our client is a leading provider in the Business Services sector, with a substantial size that stretches across numerous cities.
It's a permanent position based in Edinburgh where you'll be instrumental in ensuring the smooth running of daily operations.
They have the following benefits to help attract and retain the best talent, ensuring they provide high quality care to those we support, this includes:
Our client is a charity with decades of experience supporting people across Scotland, providing those who need them with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.
Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are AMS.
We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces.