We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
Scheduling Coordinator - You will be responsible for scheduling professional services talent for client assessment delivery work, based on assignments provided by their manager and requests from internal or external clients.
Duties of the Scheduling Coordinator
Act as an expert in scheduling requirements for assessments and 360 feedback.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
As a Temporary Customer Service Coordinator you will be responsible for managing and liaising with key customer accounts, ensuring their queries are dealt with in a professional manner.
Our client is a leading nationwide contractor for facilities.
As a Temporary Customer Service Coordinator you will be
Building strong working relationships with a small number of nationwide clients and managing their workloads/enquiries.
Process SAP ERP Customer Information, Purchase Orders, Delivery Schedules, Sales Orders, Quotes, Order Acknowledgments, Quality Notifications, and maintain order books for various service streams.
General
The ideal candidate will be responsible for the accurate and timely processing of customer information and orders, acting as a customer advocate within the company, and maintaining effective communication with both customers and internal departments.