The Service Desk Support Officer will be part of the Service Desk team and will provide first line support to our customers, always practicing excellent customer service, via phone and in writing.
Trust Payments have an exciting opportunity for a Service Desk Support Officer (Shift based) to join their team.
Training Schedule: Included is a 8-12 week training in our Bromley office
To work as part of a team in delivering cleaner, safer and well maintained estates and blocks whilst continuously improving services to the common parts of estates in accordance with agreed targets and the aspirations of residents.
Special Conditions
In line with other Local Authorities and similar organisations this post will require a Basic Disclosure and Barring Service (DBS) check.
To provide appropriate administrative support for meetings as and when required, including arranging venues, issuing invitations and agendas, collating reports, minute taking and distributing minutes as required
SUMMARY OF RESPONSIBILITIES AND DUTIES
1.
To ensure correspondence including letters, email and telephone calls are dealt with appropriately including alerting the Manager to specific priorities and issues.
Securitas, a global leader in security services, is actively searching for an experienced individual to join our Fire Division as a Casual Duty Fire Safety Officer to cover staff sickness/shortage working shifts including days, nights and weekends.
This role will be on call to attend site and act as first responder to any fire activations and be responsible for management of fire evacuations onsite within a managed Buildings and Estate in Canary Wharf.
Exciting opportunity awaits for you in the London area!
An Estate Service Team Leader is required to contribute to the smooth functioning of the estate, including line management of Operatives, carrying out operational cleaning duties and the allocation of works as directed by the Managers and Assistant Director of Technical Resources according to the priorities and policies.
As Estate Service Team Leader, your responsibilities will include
Providing day-to-day leadership, line management and support for a team of Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers.
Managing the work of Operatives to maintain all areas of the estates in respect of caretaking, bulk refuse removal and minor repairs and maintenance work.
Tenancy Enforcement Officers provide a comprehensive, high quality, customer focused range of front- line services to our residents.
You will be responsible for the day- to- day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues.
This will be an office based role Monday to Friday with no option of Hybrid working.