As the Service Manager, you will play a critical role in ensuring the delivery of high-quality service to their clients.
They are seeking a Service Manager to join their team of 4 during this period of unprecedented growth.
Our client based in Banbury provides a range of customised services, including warehousing, distribution, and sales and marketing, to support partnered manufacturers of medical and surgical products across the UK.
Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
Manage the quality and support provided to clients within a designated service/location in line with the Service Models and policy.
Promote the service and manage all referrals into the service, ensuring these meet the criteria for the service.
Provide individual and group support sessions to Service Users to enable them to move into suitable and sustainable work and/or learning opportunities.
As a Business Services Manager, you will be one of the main client contacts for a portfolio of clients which will include sole traders, partnerships and limited liability companies, ensuring exceptional service is delivered on a cost effective and timely basis.
General
You will be asked to actively contribute ideas regarding the wider management, systems and processes and quality control of the team.
You will review accounts and tax work prepared by other staff members, providing supervision and training as needed.
As a Business Services Manager, you will be one of the main client contacts for a portfolio of clients which will include sole traders, partnerships and limited liability companies, ensuring exceptional service is delivered on a cost effective and timely basis.
You will be asked to actively contribute ideas regarding the wider management, systems and processes and quality control of the team.
You will review accounts and tax work prepared by other staff members, providing supervision and training as needed.
On behalf of a well-established chartered accountancy practice, we are recruiting for a Business Services Manager with strong technical knowledge across accountancy disciplines and excellent client skills.
This is an excellent opportunity to take on a role where you will lead, motivate and steer a team, and help build the firm's client portfolio.
Predominantly an accounts role, there will be some involvement in audit assignments (around 20%) with genuine opportunity to influence direction of the firm.
We are looking for an energetic and enthusiastic Project Manager to join the team, who is responsible for the delivery of our software and services.
The Project Manager will administer and manage the delivery of all software and services through the complete event life cycle from the end of the sales process to post-event reporting.
The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery.
Benefits: Free parking, pension scheme, training and development opportunities, health and wellbeing service, healthcare and benefits scheme, reward and recognition awards, Perkbox, paid volunteering days, cycle to work scheme, refer a friend scheme
Response are recruiting for an Operations Manager within Adult Services.
Operations Manager - £43,000 - £48,000 per annum (Salaries vary depending on experiences)
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.