Benefits: Free parking, pension scheme, training and development opportunities, health and wellbeing service, healthcare and benefits scheme, reward and recognition awards, Perkbox, paid volunteering days, cycle to work scheme, refer a friend scheme
Job Status: Permanent/Full-Time
Hours of Work: 40 per week, 5 days over 7, occasional evening & weekend shifts as required
Location: Banbury, Oxfordshire
Vacancy Reference: VR/04834
Role Description:
Bridge Recruitment is currently networking for a Cleaning Manager to join the Team of one of our clients, an award-winning national cleaning and security provider. As Cleaning Manager you will be responsible for managing a site-based cleaning team covering cleaning, waste, car park cleaning and customer services. The ideal Cleaning Manager will have experience in managing large cleaning teams, preferably in a retail environment, with the ability to demonstrate true leadership skills.
Responsibilities:
- Allocate tasks and responsibilities to the cleaning team to meet site requirements
- Maintain high standards by monitoring the work completed and making any changes for improvement
- Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development
- Communicate daily with partners to resolve issues and build positive working relationships
- Maintain budgets for use of all equipment, stock and on rota planning
- Check equipment is clean and safe to use
- Lead colleague inductions covering health and safety training and role expectations
- Ensure all employee training is recorded in line with company policies
- Accurately report sickness and ensure absence levels are managed correctly
- Other duties reasonably expected to deliver an effective and efficient service to our customer
Requirements:
- Experience of managing a large cleaning team, preferably in the retail environment
- Enhanced customer relationship abilities, you will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities
- Exemplary presentation skills with experience of presenting to and engaging management and delivery teams
- Capable of managing change quickly and efficiently whilst maintaining effective service provision
- A high energy professional capable of influencing at a senior level, developing excellence with internal and external partnerships
- Analytical mind who can bring clarity to difficult situations
- Ability to work well with others and continue to deliver results under pressure
- Excellent interpersonal skills and an ability to establish credibility quickly
- Outstanding motivational and people management skills
- True leadership skills necessary to achieve ambitious targets
- A flexible approach and a sense of teamwork
- You will be a results driven, people manager with considerable understanding of customer services excellence within the commercial / property / retail sectors
- Excellent organisational skills with the ability to balance competing priorities and workloads
- Effective networker and relationship developer, who can contribute to a team based culture
- Ability to champion, support and deliver business initiatives
- Solution focused to deliver accountabilities of role and achieve KPIs; a 'can do' attitude and willing to go the extra mile
- A Brand Ambassador at all times - in all communication, spoken and written, with colleagues, contractors and all internal and external customers and retailers